Privacy Policy

Protection of personal data

The processing of personal data carried out from the " loxea.com " website is in compliance with the applicable legal requirements, and in particular the law n ° 78-17 of January 6, 1978 as amended, relating to data processing and files. and freedoms and the General Regulation on the Protection of Personal Data of April 27, 2016 ("RGPD").

The information communicated through the forms on the site is necessary to respond to its request and is intended for LOXEA, as data controller for administrative and commercial management purposes.

The user is informed that he has a right to limit the processing, opposition, access, rectification, deletion and portability of his personal data by writing to respectrgpd@cfao.com

The user also has the right to withdraw his consent when this reason is the legal basis for the processing carried out, as well as a right to object to this data being used for commercial prospecting purposes. An unsubscribe link is therefore present in each commercial solicitation.

If the user considers that his individual rights have not been respected, and in the absence of a favorable response from Croisières et Compagnie, he can make a complaint to the CNIL.

Cookies

What is a cookie and what is it used for?

A cookie (or connection witness) is a text file that can be saved, subject to your choices, in a dedicated space on the hard drive of your terminal (computer, tablet, etc.) when consulting a online service through your browser software. It is transmitted by the server of a website to your browser. Each cookie is assigned an anonymous identifier. The cookie file allows its issuer to identify the terminal in which it is registered during the period of validity or registration of the cookie concerned. A cookie cannot be traced back to a natural person. When you visit LOXEA's sites, we may have to install, subject to your choice, various cookies and in particular advertising cookies.

What types of cookies are placed by the website?

Google Analytics Statistics Cookies

These cookies make it possible to establish statistics of visits to LOXEA sites and to detect navigation problems in order to monitor and improve the quality of our services.

Exercise your choices depending on the browser you are using. You can configure your browser at any time in order to express and modify your wishes in terms of cookies and in particular concerning statistical cookies. You can express your choices by setting your browser to refuse certain cookies. If you refuse our cookies and those of our partners, your visit to LOXEA sites will no longer be counted in Google Analytics and you will no longer be able to benefit from a certain number of features which are nevertheless necessary to navigate some of our pages.

We inform you that you can however oppose the registration of cookies by following the operating mode available below:

On Internet Explorer

1. Go to Tools > Internet Options.
2. Click on the Privacy tab.
3. Click on the advanced button, check the box "Ignore automatic management of cookies".

 

On Firefox

1. At the top of the Firefox window, click the Firefox button (Tools menu in Windows XP), then select Options.
2. Select the Privacy panel.
3. Configure Conservation rules: to use the personalized parameters for the history.
4. Uncheck Accept cookies.

 

On Chrome

1. Click on the wrench icon that is located in the browser toolbar.
2. Select Settings.
3. Click Show advanced settings.
4. In the "Confidentiality" section, click on the Content settings button.
5. In the "Cookies" section, you can block cookies and data from third-party sites

 

On Safari

1. Go to Settings> Preferences
2. Click on the Privacy tab
3. In the "Block cookies" area, check the "always" box

 

On Opéra

1. Go to Settings> Preferences
2. Click on the advanced tab
3. In the "Cookies" area, check the box "Never accept cookies"

 

Social media sharing cookies

On some LOXEA pages there are buttons or modules of third-party social networks that allow you to use the functionalities of these networks and in particular to share content on LOXEA with other people. When you go to a web page on which one of these buttons or modules is located, your browser can send information to the social network which can then associate this visualization with your profile.

Social network cookies, over which we have no control, may then be placed in your browser by these networks. We invite you to consult the confidentiality policies specific to each of these social network sites, in order to be aware of the purposes of use of the navigation information that the social networks can collect using these buttons and modules.

• Facebook
• Twitter
• Google+

The processed data

Use of the Site involves the collection and possible use of all personal data described below:

• Identity data (title, last name, first name),
• Contact details (email and telephone number, contact details, postal address),
• Consent,
• Any information voluntarily provided by the person concerned (free comment field, contact form).

Collected Informations

Contact list : If you give us permission to use your phone’s phone book / contacts, then ability to share address information from your telephone’s contact book is supported.

 

The aims

The processing of personal data is carried out to meet one or more specific purposes related to the execution of a transaction or any other contact made by the user of the site. We undertake not to process personal data for purposes other than those specified below:
All of the requested data is required in order to be able to respond to your request. Otherwise, we will not be able to contact you to provide you with an answer.
Your data may be used, with your agreement, to send you offers on our products and services.
Once your data has been collected, they may be used in a legitimate interest in carrying out internal studies and statistics, subject to your right to oppose such use, if necessary see the section "your rights and remedies" .

Data retention

We undertake to keep your personal data in accordance with the regulations in force for the time necessary to achieve the purposes for which they were collected.
Customer data is kept for the duration of the contractual relationship, increased by 3 years for the purposes of animation and prospecting, without prejudice to retention obligations or limitation periods.
Data relating to prospects is kept for a period of 3 years from the last incoming contact.

Exercising Your Rights

You have a right of access to your data, rectification, erasure and portability of your personal data.
You can exercise these rights by contacting us at the following address:
LOXEA HOLDING whose head office is located:
18 RUE TROYON
92310
SEVRES
FRANCE

An answer will be provided to you as soon as possible, however there is the possibility that additional information may be necessary to process the request and thus be requested.

You also have the option to withdraw your consent to the processing of your data for prospecting purposes, at any time:

• Through an unsubscribe link in the emails you receive
• By making the request to the email address : respectrgpd@cfao.com

You can also give us guidelines for the retention, erasure and communication of your personal data after your death.
Finally, in application of the right to information, the user can request details on the processing of personal data concerning him.

Cookies

At LOXEA, we use technologies such as cookies, pixels and local storage to make our websites easier to use and to tailor our content to be more useful and readable for our customers.

The cookies used on our website are used in different ways:

• Anonymous traffic measurement cookies
• Anonymous cookies for the use of the online service
• Cookies de mémorisation des informations de connexion
• Cookies tiers

Cookies	Objectifs	Durée de validité
_ga	Cookie created and read by Google Analytics to distinguish users.	1 year
_ga_WBRF3D9RHJ	Cookie created and read by Google Analytics to distinguish users.	2 years
tarteaucitron	Cookie created by the Tarte au citron service, it records the user's choice of consent for Google and its partners.	13 month
PHPSESSID	identifies a session	Duration of the session